Workforce Development Program
CEOGC helps Cuyahoga County residents to prepare for employment or higher education by helping them to identify their existing talents and to develop new skills. The agency’s Workforce Development Program focuses on introducing the unemployed and the working poor to new technologies and to the systems and standards of viable employment.
The program has three major components:
Job-readiness Training – prepares job seeker to compete by developing their soft skills; teaching them how to identify their existing talents; assisting them to write a resume and cover letter; giving them a setting to practice job interviews; and, influencing them to use their new skills to foster longer-term employment.
Computer-Based Customer Service Training – prepares students for entry level positions requiring customer service (public contact) and computer skills. CEOGC combines introduction to computers with customer contact training to help residents to qualify for to work in industries relying heavily on customer contact. Residents completing the program have acquired introductory level skills in the use of Office Production software and passed required studies to demonstrate their ability to handle customer contact in varying environments.
Job Search Assistance and Placement – offers assistance in a resource room equipped with computers, a fax machine, and telephone accessibility to help job seekers to search for job openings, apply, and follow-up with local employers. Job seekers also receive one-on-one counseling and support during their job searches and some direct referrals to employers who have shared their job notices with the program.
The CEOGC is one of the partners in the Cleveland/Cuyahoga Workforce Development Initiative. The services of agency’s Workforce Development Program are also accessible to residents served at the Employment Connection one-stop centers operated by the Cuyahoga County Administration and the City of Cleveland.
To apply for Workforce Development Program services contact a CEOGC Neighborhood Opportunity Center, or call (216) 651-5188, (216) 651-3222 (fax).